Help Center

Getting Started

• Installing the Widget
• Identifying Users
• Customizing the Widget
• Creating a Project

Announcements

• Creating an Announcement
• Display Formats
• Targeting User Segments
• Emoji Reactions

Feature Requests

• Managing Feature Requests
• How Voting Works
• Public Roadmap
• Categories and Statuses

Live Chat

• Chat Overview
• Replying to Conversations
• Sharing Images
• Using the Emoji Picker

Session Recording

• Session Recording

Experiments & Heatmaps

• A/B Experiments
• Heatmaps

Users & Segments

• User Profiles
• Custom Properties
• Segment Targeting

Account & Settings

• Widget Appearance Settings
• Language and Translations
• Billing and Plans